Effective Date:2nd May 2025
Website:straitsartco.com.sg
Business Registered Name: STRAITS ART CO PTE LTD
Registration Number:200711749H
Please read these Terms and Conditions (“Terms”) carefully before using our website. These Terms apply to all visitors, users, and customers who access or use our services and products offered on the website operated by [Your Company Name] (“Company,” “we,” “our,” or “us”).
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the site immediately.
1. General Use of the Website
- You must be at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.
- You agree not to misuse this Site or commit any fraudulent activities or abuse of any kind.
- You shall not copy, reproduce, sell, or exploit any part of the Site without express written permission.
2. Intellectual Property Rights
All content included on this Site, such as product images, text, graphics, logos, button icons, and digital downloads, is the property of STRAIS ART CO PTE LTD or its content suppliers. The content is protected by Singaporean intellectual property laws under the Intellectual Property Office of Singapore (IPOS).
Unauthorized use of the content may violate copyright, trademark, and other applicable laws.
3. Product Descriptions and Availability
We endeavour to ensure that product descriptions, pricing, and availability on the Site are accurate. However, we do not warrant that these details are always complete, current, or error-free.
- All prices are in Singapore Dollars (SGD) and are inclusive of Goods and Services Tax (GST) where applicable.
Products shown on the Site are subject to availability. We reserve the right to withdraw or amend products without notice.
4. Orders and Payment
By placing an order, you agree to:
- Provide current, complete, and accurate purchase and account information.
- Authorize us to charge your selected payment method for the total amount of your order (including taxes and shipping, if applicable).
Accepted Payment Methods:
We accept secure payments through:
- Credit/Debit Cards: Visa, MasterCard, AMEX
- Digital Wallets:PayNow,GrabPay, Google Pay, Apple Pay, Alipay
- Payment Gateways: Stripe, PayPal, Omise, HitPay, eNETS
All online transactions are processed securely and encrypted using SSL technology and compliant with Payment Card Industry Data Security Standards (PCI DSS).
5. Return, Refund & Exchange Policy
We comply with the Consumer Protection (Fair Trading) Act (CPFTA) in Singapore.
Returns Eligibility:
- You may return items within 7 calendar days of receipt.
- Items must be unused, in original condition and with all original packaging.
- Customised items, open-box products, and consumables (e.g., opened paints or inks) are non-returnable, unless defective.
Refunds:
- Refunds will be processed within 10 working days upon successful inspection.
- Refunds are issued to the original payment method only.
- Shipping costs are non-refundable unless the return is due to a mistake on our part (wrong or defective item sent).
Exchanges:
- Exchanges are subject to stock availability.
- If the item is no longer available, we may issue a refund or offer store credit.
To request a return or exchange, please contact:
Email: support@straitsartco.com
Phone:+65 63381710
6. Limitation of Liability
To the maximum extent permitted by Singapore law, STRAITS ART CO PTE LTD shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.
7. Privacy and Data Protection
We take your privacy seriously and handle all personal information in accordance with the Personal Data Protection Act (PDPA) of Singapore. Please refer to our Privacy Policy for more information.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of any linked websites.
9. Termination
We may terminate or suspend access to the Site immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users of the Site, us, or third parties.
10. Governing Law and Jurisdiction
These Terms and any disputes shall be governed by the laws of the Republic of Singapore, and any legal proceedings shall be heard in the courts of Singapore.
11. Contact Information
If you have any questions or concerns about these Terms, please contact:
STRAITS ART CO PTE LTD
Business Address: 420 North Bridge Road #01-27 North Bridge Centre Singapore 188727
Email: support@straitsartco.com
Phone: +65-63381710
Business Registration: 200711748H